The Zendesk connector can link brands, groups, organizations, tickets, users, and sla policies.
To link Zendesk:
- Go to the Data pipeline page and the sources tab in PostHog
- Click New source and select Zendesk
- Provide the subdomain of your zendesk account (
https://posthoghelp.zendesk.com/
-> "posthoghelp" is the subdomain) - Provide the API token and email associated with it
- Optional: Add a prefix to your table names
- Click Next
The data warehouse then starts syncing your Zendesk data. You can see details and progress in the data pipeline sources tab.